Wednesday, 28 April 2010

A major high street retailer was facing rising grievance and tribunal costs on a quarter-by-quarter basis. Problems with enforcing paper-based Health & Safety training and compliance procedures left the company exposed, as evidence to defend against claims was lacking. This is an increasing challenge for all businesses as their paper based performance management systems are erratic and unlikely to be found compliant in an audit. 

Automated performance management increases the effectiveness of this key people management process leading to increased productivity, employee morale and compliance

Thursday, 8 April 2010

Measure your Employee Experience to predict next years results!

Businesses that are serious about beating the competitition need to stop burying their heads in the sand and recognise that the Employee Experience that their business offers directly correlates with their business results. The evidence is overwhelming but I consider Allan Schweyer's of the Human Capital Institute's findings in "The Economics of Engagement" worth taking action over:

"Employee engagement data is today broadly accepted as a leading indicator of performance whereas financial data is a lagging indicator"  So you can use your Employee Experience scores as an early warning system so that you an take action to prevent a slide or more positively you can be confident that the action you take this year to improve your Employee Experience will pull you ahead of the competition next year.

But if you are doing nothing and they are working on their Employee Experience, you know the rest...!

For help measuring engagement in your organisation using our Employee Experience Survey contact me directly